Privacy Policy

1. Introduction

Clom Enterprises ("we", "our", or "us"), a proprietorship entity operating from Plot No. 631, Niti Khand 2, Indirapuram, Ghaziabad, Uttar Pradesh – 201014, India, is committed to safeguarding the privacy and confidentiality of visitors and clients who interact with our website (clomenterprises.com) and our e-commerce portal (ecommerce.clomenterprises.com).

2. Information We Collect

We collect personal and business information only when voluntarily submitted by you through our website enquiry forms, email communications, phone calls, or WhatsApp messages. This includes:

• Full Name and Job Title
• Business or Company Name
• Business Email Address
• Phone or WhatsApp Mobile Number
• Website URL or Marketplace Store Link
• Project Scope, Requirements Summary, and Budget Preferences
• Technical metadata (IP address, browser user-agent, submission timestamp) collected automatically for security and anti-abuse verification.

3. Purpose and Legal Basis for Processing

We process your information strictly for legitimate commercial purposes, including:

• Evaluating, responding to, and following up on your project inquiries.
• Preparing commercial proposals, statements of work, and project roadmaps.
• Delivering contractual digital marketing, website development, e-commerce account management, and brand support services.
• Preventing spam, bot attacks, and fraudulent activity on our web platforms.

4. Data Sharing and Third-Party Disclosure

We do not sell, rent, lease, or trade your personal or business data to third-party brokers or advertisers. We may share data strictly with trusted service providers who assist us in operating our digital infrastructure (such as hosting providers, secure mail relays, and database managers) under strict confidentiality agreements.

5. Cookies and Technical Analytics

Our website uses essential session cookies to support secure navigation, prevent Cross-Site Request Forgery (CSRF), and maintain form state. We may utilize privacy-friendly, anonymized analytics to measure website traffic and optimize conversion pathways without collecting intrusive personal profiling data.

6. Data Security

We employ industry-standard technical safeguards—including HTTPS encryption, prepared database statements, access control restrictions, and rate-limiting protocols—to protect your personal information against unauthorized access, alteration, or disclosure.

7. Your Data Protection Rights

In accordance with the Digital Personal Data Protection Act (DPDP Act) and applicable laws in India, you have the right to request access to the personal data we hold about you, request corrections or updates to inaccurate records, or request the deletion of your enquiry data from our active systems.

8. Contact for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our designated privacy officer: